Urgent appointments
To request an urgent appointment for today (Monday to Friday):
- use our online system Anima, Monday to Friday from 8am to 6:30pm. We aim to respond on the same working day.
- phone us on 0116 260 8844, Monday to Friday from when we are open
- visit the surgery and speak with a receptionist, Monday to Friday from when we are open
We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.
Routine appointments
To request a routine appointment:
- use our online system Anima, Monday to Friday from 8am to 6:30pm. We aim to respond within 24 hours during opening times.
- phone us on 0116 260 8844, Monday to Friday from when we are open
- visit the surgery and speak with a receptionist, Monday to Friday from when we are open
We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.
Your appointment
However you choose to contact us we may offer you a consultation:
- by phone
- face to face at the surgery
- on a video call
- by text or email.
Appointments by phone, video call or by text or email can be more flexible and often means the doctor or nurse can help you sooner.
To cancel your appointment:
- using the GP online system Anima
- phone us on 0116 260 8844, Monday to Friday, when we are open
There are limited enhanced access appointments available at Birstall Medical Centre. This service is mainly onward referral to a variety of other services
If you need medical help now, use NHS 111 online or call 111.
NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.
Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.
Please tell us:
- If there’s a specific doctor, nurse or other health professional you would prefer to respond.
- If you would prefer to consult with the doctor or nurse by phone, face-to-face, by video call or by text or email.
- If you need an interpreter.
- If you have any other access or communication needs.
If you are housebound and need an appointment, we will do a home visit. We will phone you first to understand what you need.
To request a home visit:
- phone us on 0116 260 8844, Monday to Friday, when we are open
- visit the surgery and speak with a receptionist, Monday to Friday, when we are open
- fill in an online form



