When you call the practice, you can choose to speak with Andi, our digital receptionist, by selecting Option 1. Andi helps patients submit requests quickly and ensures they reach the right team without having to wait in a telephone queue.
We’re pleased to announce that Andi 2.0 is now live, with several improvements designed to make contacting the practice easier than ever.
Speak in Your Preferred Language
Andi can now support conversations in multiple languages. Simply speak to Andi in your preferred language and it will continue the conversation with you accordingly.
Faster, Simpler Conversations
We’ve improved Andi’s questions so they are shorter, clearer and more responsive, helping you complete your request more quickly.
No Need to Wait in a Queue
Rather than waiting to speak to a receptionist, Andi can help you log your request immediately. Whether you need an appointment, medication support, a fit note, test results or help with another non-urgent enquiry, Andi will gather the information needed and send it directly to the appropriate team.
The next time you call the practice, select Option 1 to speak with Andi and experience a faster, more convenient way to get the help you need.
